ITIL 4 is much more than previous versions of ITIL as it provides a practical yet flexible foundation to support organisations as they go on their journey to the next digital transformation era. It provides an end-to-end IT/digital operating model for the smooth integration of tech-enabled products and services and explains how IT teams begin to play a crucial role in wider enterprise strategy. ITIL 4 Foundation launches 28 February 2019, our first course is March 11
