Blog
The Evolution of ITSM
The Evolution of ITSM By Mark Smalley – IT management consultant and trainer Axelos Blog https://www.axelos.com/news/blogs/february-2019/business-value-it-goods-services-in-digital-world Business value from IT goods and services in a digital world I think it’s fair to say that organizations’ understanding of “digital” is currently ‘all over the place’, leading to much confusion. In technology terms, when you’re using IT strategically to drive a business model […]
Beyond Service Management
Many existing companies miss the importance of having a well-defined IT CSI strategy in place, particularly if they are not aware of the need for improvement…
Course offering
Our expert coaches, trainers and consultants understand the journey to improving the efficiency, reliability and consistency of IT services. This enables an agile approach to business…
Q & A with Ed Carbutt
Q and A with Edward Carbutt, Executive Director at Marval Africa on how to deploy SaaS in the enterprise for Brainstorm.
Read the full interview here…