Why us

Rejea Group is an Enterprise Service Management organisation that partners with businesses to assist and support the realignment, revitalising and repositioning of the organisation for the future. We use a collaborative model of people and companies specialising in all the various areas of IT Governance through effective Service Management to enable continuous organisational competitiveness, growth and relevance. This approach is reflected in our strap line: “Governance Guaranteed”.

Consulting

This integrated approach of education, coaching, consulting and software solutions creates business value through Service Improvement Programmes leading towards a number of international certifications. Our Service Improvement Programmes are based on ISO/IEC 9001, ISO/IEC 20000, ISO/IEC 27000, ISO 22301, ISO 31000, COBIT5® and ITIL® best practice.

The Rejea model supports a more entrepreneurial approach, so needed in SA, to drive the growth of knowledge workers in the Service Management field which in turn will lead to the growth of talented BEE Service Management resources and companies.

Our experts assist to improve the efficiency, reliability and consistency of IT services. This enables a proactive approach to business with improved controls, not just of IT, but for the organisation and its goals as a whole. Rejea Group’s consulting services are driven by a non-wavering commitment to always deliver reliable and responsive service and advice.

Training

Our training hub is made up of only the best independent trainers, collaborating to provide world-class training that is practical, experiential, immediately applicable, measurably beneficial and results driven. Rejea Training’s focus areas are:

Service Management
Change, Programme & Project Management
Governance.

Products

To enable and support the overall objectives of Rejea, we will actively seek out new products that will further enhance Service Management and your organisation’s unique needs and challenges.

Recruitment

We offer invaluable advice, guidance and assistance to match specific needs and develop tailor-made-best practice human resources for your business.

To achieve this, Rejea provides the following focused and interdependent services:

Hi Janet, I would just like to thank the staff for the great services provided. From the lectures to the lunch it was all excellent and I would recommend it to anyone looking to do this course.

Thaine Jeacocks

Seidor Networks, 2019

Just want to give you a massive thank you for supporting me through this PRINCE2 process. PRINCE2 has allowed me to get a new position as a project manager, as a result of obtaining my practitioner certificate, I got a raise and was able to clear all my debt today. Thank you Belinda.

Q. de Bruyn

2018

Hi Belinda, just wanted to let you know I passed both modules of PRINCE2, I managed to get 70% for practitioner. Would like to thank you for being an excellent lecturer.

Aslam

KCC, 2018

Facilitator is very knowledgable and provided us with key steps to help us understand the concepts of the overall ITIL course.

N. Bhimjee

Bankserv, 2018

Friendly staff from the cleaners to the course presenter.

M. Tshinanne

UJ, 2018

The ITIL course is relative to what we do on a daily basis, and it has enlightened me to apply what I have learned.

S. Brukwe

ECCOGTA, 2018

I would like to thank Edward for helping me understand the depth of what ITIL4 foundation is. I am now going to look at my work in a different perspective, as I am now better equipped with knowledge and confidence.

T. Ratsiu

Netsurit, 2019

How can we help?

As your partner, we walk the road with you to ensure that the business objectives are met and exceeded. What we bring to the table are best practice approaches in various areas delivered through education of staff, consulting and overall industry experience. In so doing we reposition the business to that of a structured and aligned organization, capable of achieving its defined objectives.

We continuously focus on the principle of “focusing on value” for the business.
As a partner, we will assist and support you to ensure that the business remains true to its defined strategy through ongoing reviews and alignment of your continual service improvement plan.
Assist you the review the ongoing educational needs of the business.
Improve the customer experience.

How do we help?

Rejea Group has one and only one purpose – to help YOU help your clients. To serve you, so you can better serve your clients.

Based on a 5 step process:

We listen to understand your challenges.
Once we understand, together we analyze the root cause of your current position.
We co-create your future state.
We collaborate on the most appropriate solutions to achieve your objective/s.Consulting, training, workshops, coaching, mentoring, tools. Every client has a different need to be addressed.
As change agents – we enable you to better position your business to achieve the desired outcomes.

What are typical problem areas?

Misaligned understanding of the businesses Strategic objectives.
Confusion on exactly what governance is and what it means to your business.
Assist you in reviewing the ongoing educational needs of the business.
Understanding how to position your business to embrace a more digital approach to business.
Training does not receive the focus required to derive maximum value for the business. Technology is often acquired without fully understanding where it fits into the organization and whether it is the right tool.
Complete lack of focus on continual service improvement.
Companies remain focused on internal/operational issues rather than addressing the effective delivery of services to their customers.
Executive education is not receiving the focus it duly deserves.
Lack of overall governance and effective management of the business will result in elevated levels of risk.

The Team

Edward Carbutt

PASSIONATE ABOUT HELPING CUSTOMERS REVITILIZE THEIR IT SERVICE MANAGEMENT, CERTIFIED ITIL TRAINER, ITSM SOFTWARE EXPERT.

Edward has more than 25 years experience in IT. In 2001, he co-founded a service management company and was instrumental in taking the Marval Service Management product to the African market. In 2008, he founded Revitilize Consulting (Pty) Ltd as the legal entity focusing solely on the Marval brand and product and ITSM related services. Revitilize Consulting trades as Marval Africa. As a Senior ITSM Consultant for Marval, he is now developing the Marval brand into territories such as Africa, Middle East and South East Asia.
Belinda Clarke

BELINDA IS PASSIONATE ABOUT PEOPLE AND THEIR JOURNEY THROUGH WORK AND LIFE. DIPLOMA IN ENTREPRENEURSHIP AND ICF COACHING CERTIFICATION.

Her enthusiasm and motivational skills make for interesting classroom lectures. Belinda spent 20 years in New York, where she studied a Diploma in Entrepreneurship and obtained an ICF Coaching Certification. She worked and owned an Events Company during that period. She returned to her roots in Gauteng, South Africa with her children and is excited to participate in the building of Rejea Group training, where clients can come and learn and grow and experience that something new is possible. Project and program management, effectiveness and productivity coaching, consulting and training.
Kelebogile Phiri

ITSM PRACTITIONER; AN ITIL EXPERT AND A SELF-PROCLAIMED PROCESS JUNKIE WITH MORE THAN 15 YEARS PRACTICAL INFORMATION TECHNOLOGY EXPERIENCE.

With experience in IT Service Strategy Development, ITIL Processes Architecture, ITIL processes implementation, IT Project Management, Service Delivery and IT Operations Management, with exposure to IT Service Management practices within South Africa, Africa and the Middle-East in both the public and private sector. Business and IT alignment are at the core of her Enterprise Service Management Consultancy Services and Training.
Richard Peasey

MD OF REJEA GROUP, 30 YEARS IN FINANCIAL IT.

Richard has spent the majority of his career (30years) in financial IT. He headed up the Solutions Delivery function for the bank while also fulfilling the role of Group Information Security executive for the last 5 years. Richard is currently a managing executive at Marval Africa and also the MD of Rejea Group. Richard’s primary focus is to bring to the table his vast background experience acquired over the years and applying these to the construct of the Rejea Group. “Today, many organisations do not effectively drive a holistic strategy to position their products and services. IT plays a strategic role in digital transformation as it is the core of the business.” Richard splits his time between Gauteng and the Western Cape. He enjoys his 5 grandchildren and playing golf.
Mayembe Mtonga

SERVICE MANAGEMENT PROFESSIONAL BUILDING BUSINESS CAPABILITIES AROUND ITIL, ICT GOVERNANCE, SECURITY, SERVICE DESKS AND DIGITAL TRANSFORMATION.

Mayembe is passionate to see people work to their full potential, helping them to build their business capabilities to be ready for any challenge that may lie ahead.
Janet Disney

10 years experience in IT Service Management and ITIL certified.

Janet is relentlessly committed to service excellence at Rejea Group. Janet has worked in the IT Service Management Industry for the past 10 years and is ITIL certified. Janets skills stem from a range of hands on roles complemented by the ability to use own initiative, make decisions and communicate well at all levels. Janet makes sure that the job at hand is completed with passion and perfection.

Why Us

Consulting

Training

Products

Recruitment

Thaine Jeacocks

Q. de Bruyn

Aslam

N. Bhimjee

M. Tshinanne

S. Brukwe

T. Ratsiu

How can we help?

How do we help?

What are typical problem areas?

Accredited Courses

1 Day Mini Intervention Courses

Half day courses

The Team

Edward Carbutt

Belinda Clarke

Kelebogile Phiri

Richard Peasey

Mayembe Mtonga

Janet Disney

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Accreditation