As the CIO, you play a key role in developing and implementing IT strategies that align with your organisation’s overall business objectives while supporting corporate governance principles.

To this end, your responsibility is to establish and enforce IT governance policies and standards to ensure that technology initiatives align with regulatory requirements and industry best practice.

Against this background, do any of the following questions/statements resonate with you?

  1. Is IT Governance and Risk Management one of your top priorities?
  2. Are you able to effectively manage the delivery of services in line with service level agreements?
  3. Are you able to provide effective support to your business partners?
  4. Are you able to manage all participants involved in the delivery of services?
  5. Can you demonstrate your value to the organisation?
  6. Is cost efficiency a major driver for IT?

Additional Questions:

  • Do you have a solid understanding of what corporate governance entails and how it operates within your organisation?
  • Are you up to date with the legal and regulatory requirements that apply to your industry?
  • Are you familiar with IT governance frameworks like ITIL (Information Technology Infrastructure Library)?
  • Is it a priority for you to implement IT governance policies and procedures that clearly define roles, responsibilities, and decision-making processes with a view to greater accountability?
  • Are you equipped to assess and mitigate IT-related risks, including compliance issues, to ensure that your organisation’s continuity and reputation are protected?
  • Do you encourage a culture of continuous improvement within the IT department by reviewing and refining governance processes and practices to adapt to changing business needs and emerging technologies?

Contact us and we will get in touch.

How can we help?

As your partner, we walk the road with you to ensure your business objectives are met and exceeded. We bring best practice approaches in various areas delivered through the education of staff, consulting and overall industry experience. In so doing, we reposition the business to that of a structured and aligned organisation, capable of achieving its defined objectives.

  • We continuously prioritise “focusing on value” for the business.
  • As a partner, we will assist and support you to ensure that the business remains true to its defined strategy through ongoing reviews and aligning your continual service improvement plan.
  • Assist you in reviewing the ongoing educational needs of the business.
  • Improve the customer experience.

How do we help?

Rejea Group has one and only one purpose – to help YOU help your clients. To serve you, so you can better serve your clients.

Based on a 5 step process:

  1. We listen to understand your challenges.
  2. Once we understand, together we analyse the root cause of your current position.
  3. We co-create your future state.
  4. We collaborate on the most appropriate solutions to achieve your objectives. Consulting, training, workshops, coaching, mentoring, tools.  Every client has a different need to be addressed.
  5. As change agents – we enable you to better position your business to achieve the desired outcomes.

What are typical problem areas?

Rejea identified typical problem areas in businesses. For this reason we are geared to fully support our clients in the below:

  • Misaligned understanding of the businesses strategic objectives.
  • Confusion on exactly what governance is and what it means to your business.
  • Ongoing educational needs of the business and your people.
  • Understanding how to position your business to embrace a more digital approach to business.
  • Training does not receive the focus required to derive maximum value for the business. Technology is often acquired without fully understanding where it fits into the organisation and whether it is the right tool.
  • Complete lack of focus on continual service improvement.
  • Companies remain focused on internal/operational issues rather than addressing the effective delivery of services to their customers.
  • Executive education is not receiving the focus it duly deserves.
  • Lack of overall governance and effective management of the business will result in elevated levels of risk.


Rejea offers a structured Consulting and Learning Academy to assist and enable organisations to embrace and extract value from ITSM as a structured practice.

Our training interventions are offered in various formats to accommodate busy schedules, including e-learning, workshops, assessments and simulations.